I have added special days to an employees profile but they are not showing up on the calendar for availability. I have tried adjusting working hours, disabling the "minimum time before booking" option and anything else I could think of. How do I get special days added to the calendar?
*The employee work hours are 16:30-19:30 for Tuesdays and Thursdays and I am trying to add additional time slots for 13:30-14:30, 14:30-15:30, 15:30-16:30 for March 26th and March 28th.
Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or if this user has the same mail as other user for example admin/manager and employee or employee and customer. etc.
If this is the case then you should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
After that Amelia should work properly again. Please do that and let us know how it goes.
The employee I am trying to add "Special Days" for only has this permission in Wordpress. Her regular schedule shows up and is available for scheduling with no issue; it is the 'special days' that do not show up. The odd part is that her 'special days' slots show up on the backend calendar (as seen in the second attached image) but they are not forward facing on the website. No one can see or schedule those slots.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I have added special days to an employees profile but they are not showing up on the calendar for availability. I have tried adjusting working hours, disabling the "minimum time before booking" option and anything else I could think of. How do I get special days added to the calendar?
*The employee work hours are 16:30-19:30 for Tuesdays and Thursdays and I am trying to add additional time slots for 13:30-14:30, 14:30-15:30, 15:30-16:30 for March 26th and March 28th.
Hello there,
Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or if this user has the same mail as other user for example admin/manager and employee or employee and customer. etc.
If this is the case then you should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
After that Amelia should work properly again. Please do that and let us know how it goes.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
The employee I am trying to add "Special Days" for only has this permission in Wordpress. Her regular schedule shows up and is available for scheduling with no issue; it is the 'special days' that do not show up. The odd part is that her 'special days' slots show up on the backend calendar (as seen in the second attached image) but they are not forward facing on the website. No one can see or schedule those slots.
Attached files: Screenshot 2024-03-25 at 9.15.19 AM.png
Screenshot 2024-03-25 at 9.17.25 AM.png
Hello again,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables