Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hi there,
I have recently integrated your diary/appointments function into my website. I have noticed a couple of bugs:
1) The Amelia/Zoom integration automatically creates new Zoom meetings even for event that are NOT on Zoom. So my Zoom account is now cluttered up with appointments that are not on zoom.
2) When a client receives a notification from a confirmed booking, they get both a Zoom link and the physical address, regardless of whether they are having the appointment on zoom or at the address
Thank you
Joe
Hello Joe,
Thanks for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
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Hello Joe,
Thanks, but i would need the admin access
Kind Regards,
Stefan Petrov
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Joe,
Thanks for the access. Can you point out which event is generating the Zoom meetings? I would like to test by booking a place for that event.
Regarding the other issue with notifications, the notifications template "appointment approved" has placeholders %location_address% and %zoom_join_url%. Since this template is sent for any appointment in general, these links will be generated if there is a Zoom integration. For each service, you can enable/disable the Zoom integration by going to Service / Settings. In this way, for particular service, the Zoom links wont be rendered.
Kind Regards,
Stefan Petrov
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stefan,
Thank you for your reply.
There isn't a problem where the events bookings causes a Zoom meeting to be generated.
I am aware that the "appointment approved" notification template has location and Zoom url placeholders. This is necessary depending on the LOCATION. The location is already an available variable - why would I have to proliferate my services further on the basis of their location? This seems like a deficiency in the Amelia plugin. I don't want to double my service list in order to account for a variable that already has its own input field. Can Amelia please update the plugin so that the notification will include the details relevant to the location. This is particularly important because in Amelia there is only one Appointment Approves notification.
Please let me know. Thank you
Hello Joe,
At this moment, i can pass this to developers as an improvement with the explanation. Currently, as stated, the Zoom can be enabled/disabled for both services / events, for a particular service or event, while the "appointment approved" template or any other will render the location if there is a placeholder added. It's unlikely that option can be changed without the update and previous planning first.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables