The booking system is currently not allowing either customers or administrators to book a service. When we attempt to manually book for our customers by entering all the required information and clicking 'save,' nothing happens. Several customers who attempted to book a service have reported the same issue. We are currently running a promotion, and this issue is significantly impacting us. Please address this as soon as possible.
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
The booking system is currently not allowing either customers or administrators to book a service. When we attempt to manually book for our customers by entering all the required information and clicking 'save,' nothing happens. Several customers who attempted to book a service have reported the same issue. We are currently running a promotion, and this issue is significantly impacting us. Please address this as soon as possible.
Is there anyone who are able to help?
Hello Kuanysh,
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3612694/
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
Kind Regards,
Uros Jovanovic
[email protected]
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