Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #3612626
Checkbox filter not applying w/ parenthesis
Closed

Comments

  • Tabbatha Plomaritas started the conversation

    When using the checkbox style filter, if there is a parenthesis in the value, the row will not populate/show up in filtered items. 

    For example, checking the filter for "Chemical Engineering (CHE)" will generate no results even though there are rows that should be displayed for this. See screenshot and related URL above. 

    Note: Checking "Other" in the filters does populate these rows with parenthesis. 

    9425645621.png
  •  1,692
    Miloš replied

    Hi Tabbatha,

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    I believe that is a SelectBox/MultiSelectBox from your screenshots, not a CheckBox filter, but we can confirm this is a bug on our end.

    Our developers have identified the root of this bug, that does not correctly render special characters such as the percentage sign, parentheses, and some other special symbols for filtering in SelectBox/ multiSelectBox filters.

    This issue only happens on tables which are "non server side"/non editable.

    If you can somehow switch to editable ( server side processing) Tables, on them the bug is not present.

    They are working on building a permanent fix for this,

    but it is a very difficult bug,  so it will take some time until they test everything to ensure that the new fix does not negatively affect any other plugin functionalities before they add it to the plugin's core.

    They will do their best to make it as soon as possible, but i can't promise a realistic ETA on it.

    You can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;

    and our newsletter, so you're informed about new features, bug fixes, freebies, etc.

    We will make a patch Note about that fix there, when it is finished/added to the plugin core.

    -


    In the meantime, here is a temporary JS fix that you can copy to overwrite the file on your FTP in the plugin files.

    ( You can either use FTP or your Hosting's File Manager)

    The path to overwrite the file should be :

    ../wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.columnFilter.js

    and please make sure to disable 'Use minified wpDataTables Javascript' in the main plugin settings/Custom JS and CSS:

    6577636354.png

    This fix only works for "SelectBox" filter type specifically;

    for the moment, we don't have a fix yet for MultiSelectBox, sadly.


    Until our developers implement a fix to the plugin's core,

    you would have to repeat this "overwrite" step each time you update the plugin.


    It is working on our testing environment, we tried a lot of different scenarios, so it should work for your installation as well - but we can't guarantee that it will be perfect until you try it to be sure.


    Let me know when you apply this fix does it work correctly for you, please.

    Or if you need us to do it, you can send us full Access, we need URL for WP-Admin and Admin credentials along with FTP credentials.

    And point us to any Table ID which can be tested.


    Just if you send us any sensitive data, ensure it is as a PRIVATE reply, for safety.


    Thank you.


    Attached files:  wdt.columnFilter 6.1.zip

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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