I'm setting the Catalog Booking form for a medical company, and when I start to book a service, in the second step where the related service and packages are shown, the category sidebar is not visible in the public area but, in the customize section, the sidebar is flagged active and it's visible. How can I fix it?
Another question. In the client panel the user can delete his appointment but it seems impossible to change date and time. It's true? If not how can I give the chance to manage this feature?
Sidebar can show but please check if you have turned it off like this
Or you have places in to much narrow container and the sidebar is then hidden automatically.
In that case you would need to make that container larger.
In settings role settings you can find all option that you can give to your employees and customers there you can enable option so that your customers can reschedule the appointments like this
This should help.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
There is no issue this is how catalog booking form work and looks. You can see that this is how it looks on our end also
This
You can not see on the front end this is only available on the backend so that you can customize labels for example for different services and categories this does not show up on the front end.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
We are glad to hear this but in case that you want us to take a closer we would need a temporary admin credential that you can send to us in private response so no one else can see them except us.
We wish you all the best and hope you have a wonderful day ahead.
We have forwarded this to our developers so that they can take a look again and we can confirm that this is a bug and this should be fixed in one of the future updates most likely in the next one.
We do apologize once again for the inconvenience.
We wish you all the best and hope you have a wonderful day ahead.
Hello,
I'm setting the Catalog Booking form for a medical company, and when I start to book a service, in the second step where the related service and packages are shown, the category sidebar is not visible in the public area but, in the customize section, the sidebar is flagged active and it's visible. How can I fix it?
Another question. In the client panel the user can delete his appointment but it seems impossible to change date and time. It's true? If not how can I give the chance to manage this feature?
Thanks!
Hello there,
Thank you for reaching out to us.
It can be one of 2 things.
Sidebar can show but please check if you have turned it off like this
Or you have places in to much narrow container and the sidebar is then hidden automatically.
In that case you would need to make that container larger.
In settings role settings you can find all option that you can give to your employees and customers there you can enable option so that your customers can reschedule the appointments like this
This should help.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello Marko,
first, thanks for the advices.
About the sidebar, I'm not currently using the step-by-step booking form, but the Catalog Booking form 2.0.
I tried to make the container larger, but nothing change.
Please have a look at the screen attached, so you can better understand the problem
Attached files: Booking backend.jpg
Booking frontend.jpg
Hello again,
There is no issue this is how catalog booking form work and looks. You can see that this is how it looks on our end also
This
You can not see on the front end this is only available on the backend so that you can customize labels for example for different services and categories this does not show up on the front end.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Ok, understood, but I can see it on your demo https://healthcare.wpamelia.com/services/
At least, is it possible to show the Go Back button?
Hello again,
let us try this perhaps this option is turned off in the customize section my apologies I forgot on this option
Hope this helps.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello Marko,
this option has always been active, but it's ok, because we have made some changes in the website logic, so the sidebar is no longer necessary.
Btw thanks for your support, have a nice day!
Hello again,
We are glad to hear this but in case that you want us to take a closer we would need a temporary admin credential that you can send to us in private response so no one else can see them except us.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We have forwarded this to our developers so that they can take a look again and we can confirm that this is a bug and this should be fixed in one of the future updates most likely in the next one.
We do apologize once again for the inconvenience.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marko,
ok, i'll wait the next update!
Thanks again.
Hello again,
Thank you for the understanding and we will do our best to implement this as soon as possible.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables