You also need to make sure that you have created at least one employee who is going to work on those services. If there are no employees assigned, the service won't be visible on the frontend.
I see. Well, the best option would be to provide the WP admin credentials so i can log in to take a look.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thanks for the access. This has been forwarded to the developers for further troubleshooting. The configuration is correct, but for some reason, it doesn't recognize it.
I will get back to you as soon as i have the feedback.
The issue was the fact that most of your services are hidden from the front end, they've had 'Show service on-site' disabled. This is why they weren't visible on the front end. You want to enable this option and it should be working properly.
I've created my services and my categories but the step-by-step panel doesn't see them.
Here is the screenshot of the error and I'm gonna also add the screenshot of the categories and the services that I've created
Attached files: Screenshot 2024-03-21 alle 23.15.48.png
Screenshot 2024-03-21 alle 23.17.00.png
Hello Gianmarco,
Thanks for reaching out to us.
You also need to make sure that you have created at least one employee who is going to work on those services. If there are no employees assigned, the service won't be visible on the frontend.
Please double check, and let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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I've already created my employee and I also assigned the services to them, it's visible in both panels (service panel and employee panel)
Attached files: Screenshot 2024-03-25 alle 10.36.39.png
Screenshot 2024-03-25 alle 10.37.32.png
Hello Gianmarco,
I see. Well, the best option would be to provide the WP admin credentials so i can log in to take a look.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Gianmarco,
Looks like the credentials are not correct
Can you send them again?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Gianmarco,
Thanks for the access. This has been forwarded to the developers for further troubleshooting. The configuration is correct, but for some reason, it doesn't recognize it.
I will get back to you as soon as i have the feedback.
Thank you for your patience and understanding.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Ok, I'll hold
Hello Gianmarco,
The issue was the fact that most of your services are hidden from the front end, they've had 'Show service on-site' disabled. This is why they weren't visible on the front end. You want to enable this option and it should be working properly.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
ok thank you very much
You are most welcome, Gianmarco.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables