Hi Im having a problem with the new design not showing on my site. Using the shortcode AMELIABOOKING it loads ok (not on firefox) but when I use AMELIASTEPBOOKING, I can only see it when I am logged in.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved. If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Hi Im having a problem with the new design not showing on my site. Using the shortcode AMELIABOOKING it loads ok (not on firefox) but when I use AMELIASTEPBOOKING, I can only see it when I am logged in.
Please Help
Hello Arie,
Thanks for reaching out to us.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved. If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Kind Regards,
Stefan Petrov
[email protected]
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