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  Public Ticket #3610719
Problem in mobile version
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  • Akos started the conversation

    Hey, 
    The events calendar that I have created works great on the desktop version. But have some problems with the mobile version. When the page loads, it becomes difficult to pull up the registration form if you want to register for my workshop. It is like two pages lying on top of each other which creates the problem. When you try to drag the registration page up with your finger, it doesn't want to, and you have to drag and also drag the underlying window again and again to finally find the "booking button". This has caused a lot of problems for my customers and has meant in some cases that they do not try to proceed. Would be grateful if you could help me with this, perhaps an update to the program is needed. I have an iPhone 8 plus.

    With kind regards,
    Akos

  •  1,614
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    We have tested this on several devices android and iPhone 8 and we do not see any issues.

    You can see in our screenshots that everything is working fine

    2094944138.png
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    5616149989.png

    We do not have or see any issues so please try from some other device. Perhaps the issue is with your device or the page itself but there are no issues with Amelia and everything is working fine.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 


    Kind Regards, 

    Marko Davidovic [email protected]

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