We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
I am trying to figure out the best option for the services I offer.
I host weekly group breathworks and I wonder if it is better to use the event option or service option to organise my bookings.
I would like to have a display (like events) of the different services as well for my customers to have a visual of available and upcoming services/ events.
Thanks for your help.
Hello Sonia,
Thanks for reaching out to us.
I guess this is up to your personal choice, but i can give you a basic overview of the differences between services and events. For example, you can display different services using the catalog booking form where the customer can choose the service and then the timeslots based on the employee availability. You can find more information on this link.
Events, on the other hand, are already predefined in advance, which means that the time and date are already configured, and the customer can book a place for the event. You can configure if the event is going to be recurring or not, or multi day and etc. Please note that these two features are different and they can't be used in combination.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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