When my client books a cart feature appointment with 2 services, the whole process goes as intended, however when the payment is completed only for the cart feature the following processes don't work:
- The employee doesn't receive any confirmation email about their new booking(s)
- The employee doesn't receive Google Calendar sync
However, when I manually reschedule the service to update the booking time, it does trigger the notifications so the emails are fired and the Google syncs.
The best option would be to provide WP admin credentials so we can test it on your WP.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Dear Suppor team,
When my client books a cart feature appointment with 2 services, the whole process goes as intended, however when the payment is completed only for the cart feature the following processes don't work:
- The employee doesn't receive any confirmation email about their new booking(s)
- The employee doesn't receive Google Calendar sync
However, when I manually reschedule the service to update the booking time, it does trigger the notifications so the emails are fired and the Google syncs.
Any suggestions?
Thanks!
Hello David,
Thanks for reaching out to us.
The best option would be to provide WP admin credentials so we can test it on your WP.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
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