I would like to ask a question regarding the Amelia product I purchased, specifically about setting up services.
I wish for customers to be able to book more than one slot on the same day, but I found that only one person can be booked for a time slot, making this impossible. How can I set this up?
(I know it's possible with events, but services better fit the use case.)
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
This should help.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
However, after following your method, I tested and it seems that it is still not possible to book two people for the same day's service. I'm not sure if this will help, but I am providing you with the URL for using that service to see if you can help resolve the issue. Thank you very much.
Sorry if I didn't express clearly. Here is the video our users have used, which demonstrates the actual situation where it's not possible to duplicate appointments, as mentioned earlier. Thank you.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
We will take a look but not sure if we fully understand the issue since you did not sent us the translation of the errors.
So for this - The same customer purchases the same service but cannot make an appointment, and can only succeed for the first time. - Yes, customer can not book 2 times. If they try to book the same service for the same time slot they will get notice thy they booked it already.
If this is the situation then there is no issue this is designed in this way to prevent the double booking.
If we do not find anything we will need translations of the errors for each screenshot.
Unfortunately we were unable to check this, can you please translate the errors and send us screenshots for each translation.
We also need to ask your permission to temporarily change the language of the site so that we can navigate and we need the name of the service for which this is happening.
We almost never change the WordPress language, it's enough to right-click to translate, but on your site it's not possible and we really can't get by in Chinese since we do not speak this language I'm afraid.
Hello TMS Plugins!
I would like to ask a question regarding the Amelia product I purchased, specifically about setting up services.
Hello there,
Thank you for reaching out to us.
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
This should help.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello! Thank you very much for your response.
However, after following your method, I tested and it seems that it is still not possible to book two people for the same day's service. I'm not sure if this will help, but I am providing you with the URL for using that service to see if you can help resolve the issue. Thank you very much.
https://dreamcube.tw/regular/
Hello again,
We can see that you are not using services but events
you need to set the capacity for each event
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello! Thank you for your patient reply.
Sorry if I didn't express clearly. Here is the video our users have used, which demonstrates the actual situation where it's not possible to duplicate appointments, as mentioned earlier. Thank you.
Attached files: Dream Magic Cube Academy.mp4
Hello again,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We will take a look but not sure if we fully understand the issue since you did not sent us the translation of the errors.
So for this - The same customer purchases the same service but cannot make an appointment, and can only succeed for the first time. - Yes, customer can not book 2 times. If they try to book the same service for the same time slot they will get notice thy they booked it already.
If this is the situation then there is no issue this is designed in this way to prevent the double booking.
If we do not find anything we will need translations of the errors for each screenshot.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
Unfortunately we were unable to check this, can you please translate the errors and send us screenshots for each translation.
We also need to ask your permission to temporarily change the language of the site so that we can navigate and we need the name of the service for which this is happening.
We almost never change the WordPress language, it's enough to right-click to translate, but on your site it's not possible and we really can't get by in Chinese since we do not speak this language I'm afraid.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables