Most likely your browser user settings do not allow the download. You can try it with another browser or in incognito mode just in case.
Also, we are sending you the latest version of Amelia via WeTransfer and short instructions on how to update Amelia to the latest version.
Go to Amelia Settings/Activation, and make sure that the "Delete Amelia content" slider is disabled.
Then, go to your Plugins section and deactivate the plugin. If you're using WordPress 5.8+, you'll be able to go to the Plugins section/Add New, and upload the file you previously downloaded.
When you upload the file, WordPress will inform you that you're replacing the plugin with the new version, so just confirm that. After the plugin is installed, activate it, and make sure to purge all cache from your website.
Hi, I had login to https://store.tms-plugins.com/. When I hit the "Download" button to download the plugin, nothing is happen. Kindly assist.
Hello ,
Thank you for reaching out to us.
Most likely your browser user settings do not allow the download. You can try it with another browser or in incognito mode just in case.
Also, we are sending you the latest version of Amelia via WeTransfer and short instructions on how to update Amelia to the latest version.
Go to Amelia Settings/Activation, and make sure that the "Delete Amelia content" slider is disabled.
Then, go to your Plugins section and deactivate the plugin. If you're using WordPress 5.8+, you'll be able to go to the Plugins section/Add New, and upload the file you previously downloaded.
When you upload the file, WordPress will inform you that you're replacing the plugin with the new version, so just confirm that. After the plugin is installed, activate it, and make sure to purge all cache from your website.
Hope this helps.
Kind Regards,
Stefan Petrov
[email protected]
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