We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When creating a custom AJAX function to tell WordPress to load one of your shortcodes (specific service) dynamically in my functions.php I would like to know why it just shows the shortcode itself. I can load other shortcodes just fine within a connected JavaDcript function. This function identifies the id and shortcode of the currently clicked object and then uses AJAX to securely call do_shortcode() which has the correct service id needed to call the shortcode by service.
Thank You
Hello David,
Thank yu for reaching out to us.
Can you please provide me with the screenshots of this issue and we will assist you with it?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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