Hello,

Thank you for reaching out to us.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello,

Thank you for the credentials.

Here is a function/hook, that you can add to a PHP file, this is going to exclude the Hide My WP Ghost only for pages where Amelia's booking is, but it will be active on other areas of the site, so you can use both plugins as active.

Open the PHP file with any text/code editor, and find this file:

mu-plugins/functions.php

Add this code :

<?php
function wpamelia_exclude_conflict_plugins($plugins)
{    if (!empty($_GET['page']) && strpos($_GET['page'], 'wpamelia') !== false) {
        foreach ($plugins as $key => $plugin) {
            if (false !== strpos($plugin, 'hide-my-wp/index.php')) {
                unset($plugins[$key]);
            }
        }
    }    return $plugins;
}
add_filter('option_active_plugins', 'wpamelia_exclude_conflict_plugins');
?>

That should be a workaround solution.

Hello,

Thank you for sharing that solution with others and I am glad to hear that the issue has been resolved.

Please let me know if you have any other questions.

Hello Alex.

Based on the Giuseppe's advice, the team behind "Hide My WP" said to access Hide My WP > Tweaks > Change Options and disable the option Change Relative URLs to Absolute URLs.

Have you tried this option?

That's OK, Alex, thanks for letting me know!

I can't configure the way the replies are shown to our end users but it is absurd. We (agents) see the newest responses first while the old ones are in the bottom.

It's not our platform, so we can't change that, but I will reach out to their support team about it.

My pleasure, Alex.

Please feel free to reach out to us if you have any further questions or concerns!