First of all, I am sending you this email to tell you that you have created an amazing and affordable plugin. Second, I want to tell you that when a client is asked to provide the area code (for Bonaire Dutch Caribbean) it does work. However, if the administrator wants to add this code manually, modify a code for an existing user or create a new user, then it is not possible to add the area code for Bonaire. And third, I have been testing the reservation on a client's website and I see that a client with the same email, name and last name can make an appointment in the same time slot if he does it with two different employees. Should the system disable such thing?
I am sending pictures and I look forward to hearing from you.
Regards,
Rafael Fernandez
P.S. I am planning on making more websites on Bonaire. I hope that you can soon at least fix the problem with the area code.
Well, it's not a glitch but let me explain a bit more. While the customers can enter the area code for Bonaire on the front end using the code +599, the admin can do the same, but only using +31. This is because Bonaire is Dutch territory and basically you want to enter the area code for the Netherlands. I will double-check with the developers, of course.
Regarding booking the same timeslots, there is an option named "Check customer's name for existing email when booking" in the User Roles settings for customers. If this option is enabled Amelia won't let the existing customer use different first and last names when booking.
Also, if the maximum capacity is set to 2 or above and the option "Allow booking below minimum capacity" is activated in Appointment settings, the customer will have the option to book the same timeslot multiple times until the maximum capacity is reached.
Hello,
First of all, I am sending you this email to tell you that you have created an amazing and affordable plugin. Second, I want to tell you that when a client is asked to provide the area code (for Bonaire Dutch Caribbean) it does work. However, if the administrator wants to add this code manually, modify a code for an existing user or create a new user, then it is not possible to add the area code for Bonaire. And third, I have been testing the reservation on a client's website and I see that a client with the same email, name and last name can make an appointment in the same time slot if he does it with two different employees. Should the system disable such thing?
I am sending pictures and I look forward to hearing from you.
Regards,
Rafael Fernandez
P.S. I am planning on making more websites on Bonaire. I hope that you can soon at least fix the problem with the area code.
Attached files: Screenshot 2024-03-12 at 6.48.13 PM.jpg
Screenshot 2024-03-12 at 9.02.33 PM.jpg
Hello Rafael,
Thanks for reaching out to us.
Well, it's not a glitch but let me explain a bit more. While the customers can enter the area code for Bonaire on the front end using the code +599, the admin can do the same, but only using +31. This is because Bonaire is Dutch territory and basically you want to enter the area code for the Netherlands. I will double-check with the developers, of course.
Regarding booking the same timeslots, there is an option named "Check customer's name for existing email when booking" in the User Roles settings for customers. If this option is enabled Amelia won't let the existing customer use different first and last names when booking.
Also, if the maximum capacity is set to 2 or above and the option "Allow booking below minimum capacity" is activated in Appointment settings, the customer will have the option to book the same timeslot multiple times until the maximum capacity is reached.
Kind Regards,
Stefan Petrov
[email protected]
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