We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3608013
Customizing Amelia for Dynamic Scheduling Across Multiple Locations
Closed

Comments

  • Ahmed started the conversation

    Hello Amelia Support Team,

    I am interested in utilizing the Amelia plugin for a medical practice that operates across three different locations. The scheduling needs are quite specific, and I'm hoping to understand if Amelia can be tailored to meet these requirements.

    We are looking to dynamically manage appointments based on both location and time preferences. Specifically, we envision two key functionalities:

    1. Location-Based Time Selection: When a patient selects a specific location for their appointment, we want the plugin to automatically suggest the nearest available time slot at that location.
    2. Time-Based Location Suggestion: Conversely, if a patient chooses a preferred time, we want the plugin to recommend a location where an appointment is available closest to that chosen time.

    Could you advise on the following:

    • Can Amelia be customized to offer this level of dynamic scheduling based on both time and location preferences?
    • Are there existing features within Amelia or potential add-ons that could facilitate this kind of scheduling logic?
    • If customization is required, could you provide any guidance on how this might be achieved or if your team offers support for such custom development?

    Your insights will be invaluable in assessing whether Amelia can be adapted to our unique scheduling needs.

    Thank you for your assistance.

    Best regards,

  •  1,705
    Uroš replied

    Hello Ahmed,

    Thank you for reaching out to us.

    It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't have the time for custom work in the near future.

    But we can recommend this service for customization:

    https://wpkraken.io/?tms-plugins

    They do develop such solutions, so can you please send your inquiry to them?

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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