Good morning, I can't get the scheduled email notifications to work even though I followed your guide and installed the plugin you recommended ( WP Crontrol ). Can you help me?
I look forward to hearing from you. Thanks and good job,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thank you for the update on this and for your patience.
You copy only the URL from below a scheduled notification:
Then, go to Tools/Cron Events, and click on the "Cron Schedules" tab. In it, add a 15-minute interval:
Then go back to the "Cron Events" tab and click on "Add new":
Below it, select the "PHP Cron event" radio button, and add the URL you copied from Amelia/Notifications in this form:
file_get_contents("yourURL");
Below it add the name and set it to run a few minutes in the future, using the provided time format. So, if you're adding the cron event at 12:45 (local, current time), set it to run at 12:50; and then select the schedule you previously selected:
Click on Add Event, and that's it.
The cron runs every 15 minutes and checks if there's an email to be sent. So, in Amelia Notifications, your scheduled notifications are set to run every day at a certain time. If you set that time to be 15:00 (for example), the emails will be sent when the cron runs after that time.
For example, there's an appointment booked for tomorrow, and it's currently 14:44 - the cron runs, but since it's not yet 15:00, it doesn't send anything. It runs again after 15 minutes, so at 14:59, but there are still no emails flagged by Amelia, so it doesn't send anything. Then it runs again at 15:14 and it sees there's an email that should've been sent at 15:00, so it sends the email. It will only send emails when Amelia sees an appointment scheduled for the next day.
Dea Urosr, scheduled notifications still don't work and we need to go live. It is a vital functionality for this business and we have chosen your plugin also based on this. I really needthat the notifications to work. How can it be solved?
So, to test notification, you need to book an appointment, then simply copy the URL above (just change yourwebsite.com to your domain name) and paste it in another browser window.
Please let me know what the message is when you test this out.
However, I did not receive any reminder emails either the day before or after the appointment as it should to be. Do you want to try and book an appointment for tomorrow at 7pm and see if the reminder works? I don't know what to do anymore.
Hi Uros, thank you for your continued support. I followed the instructions in the guide and now I'm trying to understand if the reminder emails are sent correctly. I update you. Thanks and good job
So, to test notification, you need to book an appointment, then simply copy the URL above (just change yourwebsite.com to your domain name) and paste it in another browser window.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help you there.
I do have the same problem. I was checking to have the permit to edit PHP-Events as admin, which I own. But I am not able to edit & check the PHP-Event of Amelia.
There is no link below each event that shows a "Needs checking" message
Is this an issue for Amelia or does this problem accure because of a Problem with WP Control & Amelia?
Good morning Uros, unfortunately the notifications still don't work. If you have no other solutions, I would like to know if it is possible to get a refund since the plugin does not work as it should. Looking forward to your reply. Thanks,
Dear Uros, I want to continue using the Amelia plugin for bookings but since the notifications don't work I wanted to know if it is possible to get compensation for this lack of functionality that the plugin promises but in reality we are unable to use.
Dear Uros, I'm afraid we misunderstood each other. I don't want you to deactivate my Amelia plugin license. That must continue to work for bookings on my website.
Good morning, I can't get the scheduled email notifications to work even though I followed your guide and installed the plugin you recommended ( WP Crontrol ). Can you help me?
I look forward to hearing from you. Thanks and good job,
Valentina
Hello Valentina,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hi Uros, I also have another request. Could you not show the price about events?
I look forward to hearing from you. Thanks and good job,
Valentina
Hello Valentina,
Thank you for the update on this and for your patience.
You copy only the URL from below a scheduled notification:
Then, go to Tools/Cron Events, and click on the "Cron Schedules" tab. In it, add a 15-minute interval:
Then go back to the "Cron Events" tab and click on "Add new":
Below it, select the "PHP Cron event" radio button, and add the URL you copied from Amelia/Notifications in this form:
file_get_contents("yourURL");Below it add the name and set it to run a few minutes in the future, using the provided time format. So, if you're adding the cron event at 12:45 (local, current time), set it to run at 12:50; and then select the schedule you previously selected:
Click on Add Event, and that's it.
The cron runs every 15 minutes and checks if there's an email to be sent. So, in Amelia Notifications, your scheduled notifications are set to run every day at a certain time. If you set that time to be 15:00 (for example), the emails will be sent when the cron runs after that time.
For example, there's an appointment booked for tomorrow, and it's currently 14:44 - the cron runs, but since it's not yet 15:00, it doesn't send anything. It runs again after 15 minutes, so at 14:59, but there are still no emails flagged by Amelia, so it doesn't send anything. Then it runs again at 15:14 and it sees there's an email that should've been sent at 15:00, so it sends the email. It will only send emails when Amelia sees an appointment scheduled for the next day.
I hope that helps.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros, scheduled notifications still don't work. How should I check that everything is correct?
Hello Valentina,
Thank you for the update on this and for your patience.
Can you please test it out now and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dea Urosr, scheduled notifications still don't work and we need to go live. It is a vital functionality for this business and we have chosen your plugin also based on this. I really needthat the notifications to work. How can it be solved?
Looking forward to your reply.
Valentina
Hello Valentina,
You can test the cron and see if it works this is the command: https://www.yourwebsite.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send
So, to test notification, you need to book an appointment, then simply copy the URL above (just change yourwebsite.com to your domain name) and paste it in another browser window.
Please let me know what the message is when you test this out.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros, I booked a appointment and entered the URL as you requested in the browser. The message received is this:
{"message":"Scheduled email notifications successfully sent","data":null}However, I did not receive any reminder emails either the day before or after the appointment as it should to be.
Do you want to try and book an appointment for tomorrow at 7pm and see if the reminder works? I don't know what to do anymore.
Regards,
Valentina
Hello Valentina,
I will test it out and provide you with an update on this as soon as possible.
I appreciate your patience.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros, I waiting your feedback. Regards.
Hello Valentina,
Thank you for the update on this and for your patience.
The reason why this does not work is that the cronjob for Amelia Needs checking.
There is a following link above the cronjobs that explains what needs to be done.
Please let me know if that helps you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros, thank you for your continued support. I followed the instructions in the guide and now I'm trying to understand if the reminder emails are sent correctly. I update you. Thanks and good job
Hello Valentina,
Glad to be able to assist you.
I am looking forward to your update on this.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Uros, we checked and the reminder emails are not being sent. How can we intervene again to make this activity work?
Looking forward to your reply.
Regards,
Valentina
Hello Valentina,
Thank you for the update on this.
Can you please test it out now and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Uros, a thousand thanks. Can I ask you how you addressed the problem?
Regards Valentina
Hello Valentina,
I reconfigured the cron and retested it.
You can test the cron and see if it works this is the command: https://www.yourwebsite.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send
So, to test notification, you need to book an appointment, then simply copy the URL above (just change yourwebsite.com to your domain name) and paste it in another browser window.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help you there.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I do have the same problem. I was checking to have the permit to edit PHP-Events as admin, which I own. But I am not able to edit & check the PHP-Event of Amelia.
There is no link below each event that shows a "Needs checking" message
Is this an issue for Amelia or does this problem accure because of a Problem with WP Control & Amelia?
Please reply and advise, what I can do.
THX Monika
Attached files: Bildschirmfoto 2024-04-06 um 10.13.28.png
Hello Monika,
Can you please create a separate ticket for this purpose and I will assist you with this matter?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Good morning Uros, unfortunately the notifications still don't work. If you have no other solutions, I would like to know if it is possible to get a refund since the plugin does not work as it should. Looking forward to your reply. Thanks,
Valentina
Hello Valentina,
Really sorry to hear that you are moving away from the Amelia plugin.
I have approved your refund request and you will receive your money back in the next couple of days.
If you wish to come back to Amelia, we will provide you with a 20% discount coupon for a license purchase.
I wish you all the best in your future endeavors.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dear Uros, I want to continue using the Amelia plugin for bookings but since the notifications don't work I wanted to know if it is possible to get compensation for this lack of functionality that the plugin promises but in reality we are unable to use.
Valentina
Hello Valentina,
No worries, I understand.
If you wish to come back to Amelia, please let me know.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dear Uros, I'm afraid we misunderstood each other. I don't want you to deactivate my Amelia plugin license. That must continue to work for bookings on my website.