Typically, such problems arise due to conflicts with either your website's active theme or another installed plugin. Could you try switching to a different theme to see if this resolves the issue? If not, please deactivate all plugins except ours, refresh the page, and check if the issue persists (it should resolve). Then, reactivate plugins one by one, refreshing the page after each activation to identify the one causing the issue when it recurs.
Hi there,
I've had multiple clients on older iPhones state that they cannot access the Client Panel from their mobile phones. Typically older iOS devices.
I cannot reproduce the error on my end. It works fine for me, but on their iPhone, it does not.
Attached files: IMG_4496.jpeg
Hello Soubhi,
Thank you for reaching out to us.
Typically, such problems arise due to conflicts with either your website's active theme or another installed plugin. Could you try switching to a different theme to see if this resolves the issue? If not, please deactivate all plugins except ours, refresh the page, and check if the issue persists (it should resolve). Then, reactivate plugins one by one, refreshing the page after each activation to identify the one causing the issue when it recurs.
Kind Regards,
Uros Jovanovic
[email protected]
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