We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Many times on the backend I find myself entering appointments and want to over ride the system as an administer.
Example:
Back to back appointments may overlap slightly based on my settings, but I know the first appointment will be done sooner than scheduled. If it is scheduled to be done at 2:30 PM based on my settings but I want to book the following appointment for 2:15, is there an administration setting that would allow me to do so?
I would only want this for backend admin users.
Hello there,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. This would be double booking and Amelia is designed to prevent double booking so in no situation you can book one appointment over the next one. What you want to achieve is not possible Im afraid.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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