"problem with notification" (#3603137) / TMS-Plugins

Comments

ibazizene started the conversation
March 10, 2024 at 4:39pm
Bonjour,
j'ai besoin de votre aide concernant les notifications
Avant que mon précedent abonnement ce ce termine tout fonctionnait bien. Les gens recevaient bien les invitations par email. Je ne comprends pas pourquoi celà ne fonctionne plus merci pour votre retour
cdt
1,614
Marko replied
March 11, 2024 at 8:24am
Hello there,

Thank you for reaching out to us.
An issue with email notifications could be caused by several reasons:

Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
Your website has a PHP version of less than 7.
The credentials are not correct.
There's something else blocking the notifications from being sent.
If you're using Gmail, please check out this article for detailed setup instructions.
Please check these points, and let me know if you were able to resolve the issue.
Hope this helps.
Kind Regards,

Marko Davidovic [email protected]

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