We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Our site wants to use amelia to give booking and event ticketing system for our paid members (we use paid membership Pro plugin for that). now when i put out the booking/events user panel to the account page it wants to log in even the user are already logged in whit their member account detailes, i cant ask them to login aggain. give me a reasonable solution whitout a double login (or email field).
thank you
Hello Attila,
Thanks for reaching out to us. By default, all customers can use the Amelia booking system. We are familiar with the fact that Amelia can be used with membership plugins, but, unfortunatelly, we don't have integration with any of them and thus we are not familiar with the usage of those plugins and we are not able to guarantee if they will work.
Sorry for the inconvenience.
Kind Regards,
Stefan Petrov
[email protected]
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