We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey there!
Just a short question. We want to work with the Amelia search booking form. However, you guys noted that it will soon be outdated. What exactly does this mean? Is it unwise to use the search form at all because you will stop supporting it entirely, or will you simply come up with a newer version in the future?
Thanks for clarifying
Janó
Hello there,
Thank you for reaching out to us.
All older 1.0 booking forms are now outdated and you can use them but they are not maintained and they are no updated. So for example you can not use new cart feature with the old booking forms.
We are replacing the old booking form with the new ones 2.0 as you can see but the search form is our least refined form and it is used approximately by less than 5% of our users so at this time we do not have information if there will be a new version of the search form. Now we are working on a new events calendar form and on new customer and employee form.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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