We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have updated Amelia to v7.4 and Wordpress in 6.4.3 and I cannot find the Amelia block in the default block editor provided by Wordpress. However, I can see it in the Classic editor.
Can you help me restore Amelia block back?
What can be wrong? Is it a conflict?
Hello Athanasios,
It could be a conflict since if i want to search for Amelia block in WordPress editor, i can see a bunch of them. We are using the latest version Amelia 7.4.3
So, you would need to create a new page, click on plus icon and then search for Amelia, just to confirm.
Kind Regards,
Stefan Petrov
stefan.petrov@tmsproducts.io
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Greetings,
yes I confirm that when adding a new page on the block editor Amelia shows up, but when trying to do the same in Content composer, it is not.
The problem is that my pages were built on the content composer (Is it safe to change these pages on the block editor? or it will screw things up in the page?) so I cannot add the v2 of Amelia forms...
Any clues? Should I ask the guys that built the site?
Hello,
Thanks for the screenshots. Well, that's strange, but there shouldn't be any problems in using the shortcodes with the block editor. Some people are using different builders like Divi, Elementor, Brick and etc, but certainly, the shortcodes can be used with the default block editor, of course. Perhaps, you can consult the developer of the site, indeed.
Kind Regards,
Stefan Petrov
stefan.petrov@tmsproducts.io
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Greetings,
developers suggested using Amelia shortcodes using a "Featured Block" shortcode and this way I can enter Amelia shortcodes.
You can set the ticket to closed
Hello Athanasios,
Thanks for the feedback.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day!
Kind Regards,
Stefan Petrov
stefan.petrov@tmsproducts.io
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables