We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, some of my employees are having problems when trying to synchronize their calendars with Google, they receive a message saying "Access blocked: This app’s request is invalid" (I attached an image).
I don't know why this happened but we are having problems because customers are scheduling at times occupied because the calendar of my employees is not synchronized.
I would appreciate your help!
Thank you
Attached files: Calendar issue.png
calendar issue 2.png
Helli Ingrid,
Thanks for reaching out to us.
Please, refer to this article - Google Calendar - Redirect URI Mismatch (error 400) regarding the issue with the invalid URI. You will find all the instructions here.
Regarding the "unable to connect" issue, you can find the instructions on how to fix it in this article - "Unable to connect to Google Calendar" error in Employee's Profile
It's rather a simple process, but feel free to ask if you have any difficulties or other questions.
Kind Regards,
Stefan Petrov
[email protected]
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