Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Hi, there is a big problem with booking virtual appointments. Amelia doesn't recognize different time zones. When is this going to be fixed? It's a useless product without it.
Hello there,
Thank you for reaching out to us.
We do not have any issues with time zones. Amelia works like this
1. You set the time zone in WordPress and Amelia will inherit this
2. You can have and set different time zones for employees in the employee modal
3. You have an option in general settings to show available time slots in customer time zone
4. Amelia checks the time zone that is set on customers device and then it shows is in that time zone
We have checked this just in case and we do not have any issues with the time zone so please check on settings above.
Kind regards.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
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You're telling me that when a booking email is sent out, the employee sees a time in their time zone while the customer sees it in THEIR time zone? How is that possible when Amelia doesn't have a time zone field for customers or employees?
Never mind. I was able to fake time zones in my browser and see what's happening. Feel free to close or delete this ticket. Thanks.
Hello again,
Yes, Amelia does not have time zone but as we mention you set the time zone in WordPress and Amelia will inherit this as a global settings. Then you can have and set different time zones for employees in the employee modal like this
As we mention you have an option in general settings to show available time slots in customer time zone
Then Amelia checks the time zone that is set on customers device and then it shows is in that time zone when you enable this option form the screenshot.
Hope we explained it better now how Amelia works.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables