Can you please make sure that you have copied the correct placeholder since there are separate placeholders for each notification (employees and customer or services and events) they may look the same but they are pulling wrong data and then it can not be sent. You can see that in the video that we are seeing you in the attachment.
So please delete these make sure that you copied the correct placeholder form the correct place and then make sure to purge the cache.
This is not possible. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
There are questions user fills out when booking appointment. The information coming from user is not sending.
Attached files: IMG_9655.png
IMG_9658.png
Hello there,
Thank you for reaching out to us.
Can you please make sure that you have copied the correct placeholder since there are separate placeholders for each notification (employees and customer or services and events) they may look the same but they are pulling wrong data and then it can not be sent. You can see that in the video that we are seeing you in the attachment.
So please delete these make sure that you copied the correct placeholder form the correct place and then make sure to purge the cache.
Hope this helps.
Attached files: simplescreenrecorder-(3).mkv
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hi all the custom field are correct in the mail
The user answers are not coming through
Hello again,
This is not possible. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We will take a look at this now and as soon as we have more information we will contact you again on this ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables