We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Bonjour
J'ai problème depuis plusieurs semaine avec Amélia, je n'arrive pas à mettre des réservation de 8h pour mes atelier peinture. J'avais mis un temps repas dans mes horaires entreprise que j'ai retirer j'ai vraiment l'impression qu'il sont enregistrer par défaut et pourtant je les ai annulé
Hello Cécile laure Benabid prebernard,
Thanks for reaching out to us.
You would need to configure the employee working hours since the timeslots depend on them. To give you an example -
Create an employee, assign to the service, and set the service duration to 8 hours. Configure the employee working hours to "cover" those 8 h of service duration (for example 09 - 17) and on the booking form, you will have the timeslots 09 - 17.
Let me know if this is what you are looking for or if you need help with anything else.
Kind Regards,
Stefan Petrov
[email protected]
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