hello, the module and the calendar are running empty on my telephone version reservation page (not computer), impossible for my customers to reserve even though I made a partnership this morning with an influencer! I find myself with a module that doesn't work and lots of requests I'm losing a lot of customers, it's very urgent please
Hm, it's hard to guess without troubleshooting. This could be related to hosting provider settings maybe, but the most important thing is that is working now.
sorry but for me it's not the most important... because I lose 2 days of work with customers who couldn't order so it seems important to me to know why it went wrong so that it doesn't happen again ...maybe for you it's nothing but for me it's a waste of figures
I understand your concern, but without knowing the specific details of your situation, it's challenging to offer precise troubleshooting advice. We promptly checked the website and confirmed that it's functioning correctly on both mobile and desktop. In our experience, issues with booking forms not loading on the frontend page can often be attributed to conflicts with other plugins, particularly caching plugins. In that case, Amelia can be excluded from the caching.
hello, the module and the calendar are running empty on my telephone version reservation page (not computer), impossible for my customers to reserve even though I made a partnership this morning with an influencer! I find myself with a module that doesn't work and lots of requests I'm losing a lot of customers, it's very urgent please
I inserted [ameliastepbooking] as usual but nothing works! here is the page: https://www.aquallia.fr/reserver-son-moment/
Hello Promsy Célia,
Thanks for reaching out to us.
I've just checked the booking form on your website, using mobile. It does work properly, as you can see on the screenshot
I'm using Android, perhaps the issue occurs on IPhone?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Yes, now its work
But the module did not work for 1 and a half days...can you know why?
Hello Promsy Célia,
Hm, it's hard to guess without troubleshooting. This could be related to hosting provider settings maybe, but the most important thing is that is working now.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
sorry but for me it's not the most important... because I lose 2 days of work with customers who couldn't order so it seems important to me to know why it went wrong so that it doesn't happen again ...maybe for you it's nothing but for me it's a waste of figures
Hello Célia,
I understand your concern, but without knowing the specific details of your situation, it's challenging to offer precise troubleshooting advice. We promptly checked the website and confirmed that it's functioning correctly on both mobile and desktop. In our experience, issues with booking forms not loading on the frontend page can often be attributed to conflicts with other plugins, particularly caching plugins. In that case, Amelia can be excluded from the caching.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables