We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
I made "pre-select step by step booking" button on my website and I activated the "multiple selection in one booking process" but the problem is customer can't choose another booking because its already pre-selected form.
When you click on the "another booking" button it automatically creates the same service but I want my customers to select different services in a cart.
So basically, when they click on the "another booking" button on Amelia pop-up panel, I want my customers to select whatever they want not just the only one which is already pre-selected.
I would like to remove the "pre-select section" for the "another booking" button process. I would like to show all my services when they click on it.
I don't know how can I fix this.
Thanks,
Hello Aydinhan,
Thank you for reaching out to us.
Unfortunately, there is no such option in Amelia. When you preselect the service on the booking form, you will not be able to choose a different service when using cart.
For this purpose, I would suggest that you remove the preselection if possible.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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