Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi,
I've just updated to 7.4.2 and a client reported they are no longer able to cancel or reschedule appointments.
It just displays spinning wheel of death as in image.
I have tried logging into other clients dashboards, and I'm experiencing the same error.
I've restored from a backup from yesterday, as rescheduling is critical to my business. This has fixed the problem.
I normally wait to implement updates for this exact reason, but was feeling a little adventurous this morning. Lesson learned.
Can you please look into this, and advise once you have found a solution, so that I can upgrade.
Thanks team
Best,
Ronnie
Attached files: Screenshot 2024-03-06 at 11.59.11.png
Hello again Ronnie,
We can not replicte this issue on our end
And since you already revrted to previous version can you please send us a staging with the latest 7.4.2 version so that we can check this on your end? Just reply to us in private response.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Oh, well, if you can't replicate it, then obviously issue is on my end! I thought there was some bug in that version, but no worries, I'll create a staging site for 7.4.2 and perhaps you can advise what's wrong with my system. Apologies for suggesting it was on your end.
I'll figure out how to create a staging site and get back to you asap
Hello again Ronnie,
I forgot to send you a link where you can read on how you can et up the staging site https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again Ronnie,
You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables