I have actually one problem with the Google Synchronisation:
On Thursday 7th of March, it shows that the slot 2.30 PM-4PM is free although there is an event on my Google Calendar (attached document). What I don't understand is that this event is the first one of a recurring event on my Google Calendar (other thursdays, it's ok, it doesn't show this slot on the Amelia booking app), why ??
I already checked the time zone and allowed to show until 25000 busy slots...
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Strange, but if the other appointments are not available, that means that the integration is successful. It though that is because of the pending status. You are mentioning events, perhaps you are referring to events, not appointments?
Anyway, you can monitor the situation further and see if it happens again. You can always report back to us and we will troubleshoot.
Hello Amelia,
I have actually one problem with the Google Synchronisation:
On Thursday 7th of March, it shows that the slot 2.30 PM-4PM is free although there is an event on my Google Calendar (attached document). What I don't understand is that this event is the first one of a recurring event on my Google Calendar (other thursdays, it's ok, it doesn't show this slot on the Amelia booking app), why ??
I already checked the time zone and allowed to show until 25000 busy slots...
Thanks in advance for your help !
Marguerite
Attached files: Capture d’écran 2024-03-05 à 15.54.22.png
Hello Marguerite,
Thanks for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Marguerite,
Strange, but if the other appointments are not available, that means that the integration is successful. It though that is because of the pending status. You are mentioning events, perhaps you are referring to events, not appointments?
Anyway, you can monitor the situation further and see if it happens again. You can always report back to us and we will troubleshoot.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marguerite,
Thanks for the confirmation.
Of course, keep us posted.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables