I have added events on my website, When I am booking Any event after login and being registered as subscriber, the Amelia information popup doesn't populate my information on the information box. As a login user I want the my email and other data should be auto-filled on those boxes. Please let me know if it's possible in this plugin or user has to fill all the data again if he is logged in. I am adding a screenshot of the area where I have asked this.
In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credentials, customers and employees in Amelia need to have "Amelia Customer" or "Amelia Employee" user role assigned to them.
If there's a created WordPress user, but they don't yet have anything purchased through Amelia, you need to enable "Automatically create Amelia Customer user" in Amelia Settings/Roles/Customer, and then - after they log into their WordPress user, once they land on Amelia's booking page, their details will already be populated, and once they purchase the appointment, they'll be added to Amelia/Customers; linked to the WordPress user, and they will be able to visit the Amelia Customer Panel without logging in (since they're already logged in as a WordPress user).
Hi,
I have added events on my website, When I am booking Any event after login and being registered as subscriber, the Amelia information popup doesn't populate my information on the information box. As a login user I want the my email and other data should be auto-filled on those boxes. Please let me know if it's possible in this plugin or user has to fill all the data again if he is logged in. I am adding a screenshot of the area where I have asked this.
Thanks.
Attached files: Amelia-Booking-info-step.png
Hello Kiran,
Thank you for reaching out to us.
In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credentials, customers and employees in Amelia need to have "Amelia Customer" or "Amelia Employee" user role assigned to them.
If there's a created WordPress user, but they don't yet have anything purchased through Amelia, you need to enable "Automatically create Amelia Customer user" in Amelia Settings/Roles/Customer, and then - after they log into their WordPress user, once they land on Amelia's booking page, their details will already be populated, and once they purchase the appointment, they'll be added to Amelia/Customers; linked to the WordPress user, and they will be able to visit the Amelia Customer Panel without logging in (since they're already logged in as a WordPress user).
Kind Regards,
Uros Jovanovic
[email protected]
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