We set up an outlook integration, however we are in UTC+1 timezone, and the appointments are coming into our calendars with UTC (database time). Is there a solution for this?
The solution would be to configure the timezone settings to nearest city in your timezone.
The main summary is :
When you select the city you're in, in WordPress' General Settings, the system automatically calculates the Daylight Savings Time, and shifts the clock accordingly, so if you have any issues with what you see on the front-end vs what you see in the back-end, always check the Time Zone in WordPress.
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And with this new feature to set employees time zones; we also recommend picking a city, rather than a fixed UTC time zone, to avoid any issues.
Important to note : for employees as well, it will only show their time zone when they log into the employee panel; otherwise on the back-end, it will always show your WordPress time zone.
Also, make sure that the correct timezone is configured in Outlook, as well. This can also cause discrepancies in timeslots.
We have had some issues with the appointment time not being reflected correctly in the Calendars, but this has been fixed with the recent versions of Amelia. I can see that you are still using the Amelia 6.3.1 version.
Can you please update to the latest Amelia 7.4.3 and test it again?
Hello Aline,
Thanks for reaching out to us.
The solution would be to configure the timezone settings to nearest city in your timezone.
The main summary is :
When you select the city you're in, in WordPress' General Settings, the system automatically calculates the Daylight Savings Time, and shifts the clock accordingly, so if you have any issues with what you see on the front-end vs what you see in the back-end, always check the Time Zone in WordPress.
-
And with this new feature to set employees time zones; we also recommend picking a city, rather than a fixed UTC time zone, to avoid any issues.
Important to note : for employees as well, it will only show their time zone when they log into the employee panel; otherwise on the back-end, it will always show your WordPress time zone.
Also, make sure that the correct timezone is configured in Outlook, as well. This can also cause discrepancies in timeslots.
Let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Hi
The timezone is correct in website and Outlook. Can you look into it further?
Timezone
Brussel
UTC time is 04-03-2024 15:08:49.
Local time is 04-03-2024 16:08:49.
Hello Aline,
Apologies for the delayed answer.
We have had some issues with the appointment time not being reflected correctly in the Calendars, but this has been fixed with the recent versions of Amelia. I can see that you are still using the Amelia 6.3.1 version.
Can you please update to the latest Amelia 7.4.3 and test it again?
Let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables