Comments Koto started the conversationMarch 4, 2024 at 7:20amHi there, just want to raise an issue. Every time I click on the Column List button, the whole page gets unresponsive and frozen. With this, we can't edit our columns' settings properly. The plugin is up to date and we have paused our Cloudflare. I'll attach an image of of the errors that I'm seeing on the inspect element.Hope you can help us with this. Thanks.Attached files: frozen-page-due-to-WPDataTables.png 1,877Miloš repliedMarch 5, 2024 at 2:49amHi Koto,We are unable to reproduce the issue.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.Let me know if that helps to isolate the root of the issue.Thank you.Kind Regards, Miloš Jovanović[email protected] Rate my supportTry our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/ wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community You can try wpDataTables add-ons before purchasing on these sandbox sites: Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables Sign in to reply ...
Hi there, just want to raise an issue.
Every time I click on the Column List button, the whole page gets unresponsive and frozen. With this, we can't edit our columns' settings properly.
The plugin is up to date and we have paused our Cloudflare. I'll attach an image of of the errors that I'm seeing on the inspect element.
Hope you can help us with this. Thanks.
Attached files: frozen-page-due-to-WPDataTables.png
Hi Koto,
We are unable to reproduce the issue.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved?
If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be).
If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred.
Once it does reoccur, you will have found the plugin causing the issue.
Let me know if that helps to isolate the root of the issue.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables