We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello! I'm using Amelia to allow my customers to book music lessons with me and it's working great!
I'm interested in adding an extra to the services but I want it to be a downloadable PDF that adds to their cart for an additional cost. Is this possible to set up with Amelia?
Thank you!
I dont work for Amelia but I think i can solve this. If you use the woo addon, you can just create a product thats downloadable and virtual so when they choose it and add it to the cart, they get both.
I was hoping to accomplish this without involving another application (Woo Commerce) but how would I set it up the way you are suggesting?
Hello Jerry,
Thank you for reaching out to us.
Regrettably, the option you're seeking isn't available within Amelia's existing features. However, we encourage you to propose this functionality by visiting the following link: https://features.wpamelia.com/
At Amelia, we value the input of our customers, and we prioritize features based on the number of votes they receive. Your suggestions play a crucial role in shaping the future updates of our platform.
Kind Regards,
Uros Jovanovic
[email protected]
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