Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
I am delighted to hear that this has been resolved.
Thank you for letting us know.
Anything else that we could assist with, please don't hesitate to create new tickets.
I have an issue with waiting for appointment confirmation. Please find the video link attached for further explanation.
I deliberately set the appointments to pending confirmation.
I schedule my appointment, confirm the appointment, and proceed with payment until notification, everything is fine up to this point.
The client receives a confirmation notification for the appointment from the employee.
I go to the WP dashboard, then to the Amelia tab --> Appointments --> I click on confirmed appointments.
My client receives the appointment notification without the Google Meet link that I included in the notification.
If I test a notification email, it works fine.
However, if I follow my process, I don't get the link.
I don't understand why.
1) video
https://www.loom.com/share/7d83c6ab67b74b94b3b865cfd6e54063?sid=9f11ae32-bd17-468b-9ad4-f29cd31b30d0
2) Video
https://www.loom.com/share/2af5b8620b4846cfa33c5555c9d3ac21?sid=dc510d5c-07f8-4118-89ba-affae8269d6b
New problem with google Calendar. It's uncredible to see so much bugs.
Ok you can close the ticket i found the problem
Hello,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
I am delighted to hear that this has been resolved.
Thank you for letting us know.
Anything else that we could assist with, please don't hesitate to create new tickets.
Kind Regards,
Miloš Jovanović
[email protected]
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