Hello Audrey,

Thanks for reaching out to us.

Please, find the answers below

1. Integration with WooCommerce Payment Solution: When I linked Amelia to the WooCommerce payment solution, I noticed a peculiar behavior. Every time a customer purchases an appointment on my site, the appointment is added to my product list on my eshop page as well as in my back office (products). I would like to inquire if there is a way to disable this functionality, as appointments should not be displayed in the product list of my eshop or in the back office.

By default, the products are created each time when there is a booking, since this product serves as a connection between the Amelia and WooCoomerce. That means that you need to have the WooCoomerce product assigned to service / event in order for customers to pay with WooCoomerce. While these products are visible in the backend, you change their "Visibility". For example, if you click on the certain produc, on the right side, there is an option to change the "publish" settings. You can change the "catalog visiblity" according to your liking.

2. Mobile Display Issue: While browsing my site from a mobile phone, I noticed that the Amelia calendar does not display properly. Specifically, a specific sentence extends beyond the screen, making part of the content unreadable. I attempted to modify this sentence from Amelia's settings as well as via my translation plugin, but the change does not seem to take effect. I would like to know if there is a solution to resolve this issue, and adjusting the size of the box next to it, containing the date. 

It looks like there is a conflict with either theme or other plugins, but this can be fixed with the custom CSS code. While there are no issues on the desktop view, it looks like it happens on mobile.

Try using this custom CSS code

#amelia-container > div > div > div:nth-child(3) > div > div.am-collapse > div > div.am-collapse-item__heading.am-collapse-item__heading-active.am-collapse-item__heading-side > div.am-collapse-item__trigger.am-collapse-item__trigger-side > span.am-fs__pas-app-text.am-fs__pas-app-text-selected{
    white-space: initial!important;
}

3.The Amelia sidebare doens't appear on my front end: I did enable it on the amelia settings..  https://urbandogs.be/cours-deducation-canin/

It should be enabled for Step by Step Booking Form in Customize section, above first step

Let me know if it works.

Hello Audrey,

That's the place, but it's rather strange that is not displayed. Just to double-check, you've pressed "publish" after changes?

Hello Audrey,

That's strange. Well, in that case, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello Audrey,

Thanks for the access. So, i've created a test page to check the sidebar functionality. It does work properly, so you might want to check the shortcodes on your page (it should be for the step by step booking form 2.0)

Hello Audrey,

I have tested the booking form with Elementor, as well.

The sidebar is displayed properly

If i try your shortcode with preselected parameters, this is also working properly

Hello Audrey,

I guess this is related to the theme. If you add the booking form to this container

The sidebar is not displayed

But if you add the shortcode for the booking form outside this container, the sidebar is working properly

Hello Audrey,

Great!  Here is the CSS code for this section

#amelia-container > div.am-fs__main.am-rw-768 > div > div:nth-child(2) > div > div.am-collapse > div > div.am-collapse-item__heading.am-collapse-item__heading-active.am-collapse-item__heading-side{
    height: 100px!important;
}

You should be able to change the height with this one.

Let me know if it works.