I got a problem with the filter on my table. I am using a number range slider. I have selected from-to predefined values (see image 1).
I would expect (based on the examples on the plugin's website) on the page the sider to have 1952 minimum value and 2022 maximul value. Instead, this is how the slider looks on my page. It starts from 0. See image 2.1 and 2.2.
I have tried to update the plugin to the latest version and i have the same problem.
Is there a solution so that my slider will start with 1952, instead of 0?
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just mark the reply as PRIVATE so that nobody can see them except us.
Apparently, the number range slider takes into account all values on the given column. I had 0s on that column on some rows, so that's why it started with 0. I replaced 0s with null and the problem is solved. Please feel free to close the ticked.
I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.
Hello,
I got a problem with the filter on my table. I am using a number range slider. I have selected from-to predefined values (see image 1).
I would expect (based on the examples on the plugin's website) on the page the sider to have 1952 minimum value and 2022 maximul value. Instead, this is how the slider looks on my page. It starts from 0. See image 2.1 and 2.2.
I have tried to update the plugin to the latest version and i have the same problem.
Is there a solution so that my slider will start with 1952, instead of 0?
Thank you
Kind regards
Alexandru
Attached files: 1.PNG
2.1.PNG
2.2.PNG
Hello,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just mark the reply as PRIVATE so that nobody can see them except us.
And point me to the table ID, please.
Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Hello Milos,
I found out the problem on my site,
Apparently, the number range slider takes into account all values on the given column. I had 0s on that column on some rows, so that's why it started with 0. I replaced 0s with null and the problem is solved. Please feel free to close the ticked.
Thanks and regards,
Alexandru
Hi Alexandru,
I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.
Have a great day!
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables