Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
we can not do what we want to do see here: https://www.loom.com/share/2887bc1fa2d2418aa5835f59afce7658
Hello there,
Thank you for reaching out to us.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
We will take a look at this now and as soon as we have more information we will contact you again on this ticket.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
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Hello again,
For the first question you can change the service only if this is the part of the same category and if there are other employees that are working on the sam services. If there are none other then you can not make any changes.
As for second issues you have enabled option in role settings admin can book at any time there also you have option called Booking Time Slots will depend on the service duration that you need to turn off
And then if your default time slot step in general settings is set to 5 or 15 minutes you should be able to choose time slot on every 5 minutes that are available for booking
This should help.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
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Dear Marco,
I dont understand yr reply to first question.
Ref yr reply to my 2nd question:
Let me check if this solves the 2nd issue..
Hello again,
1. You can not change the service since you have only one employee working on that service. So for example
1. If you have one category
2. 5 services
3. and you set that all your employees are working on all 5 services
then you can make the changes.
If you have separate service for each employee then you can not make any changes
Hope this explains it better.
As for second question please test it it and let us know how it goes.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
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Dear Marko, reg first issue/quesiton:
Hello again,
1. Yes that is correct. If you have several employees on several services you can switch services and employees
2. Yes, if you have several employees available for same service then they can book same service several times if there are available time slot and employees
So in your case it is best to cancel this appointment and then book a new appointment. There is no other way.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables