i have 2 courts and 2 employee. first i booked on 1-3-2024 court rental service fro 1 hour an i choosed emplyee cour rent from 7am to 8am than i booked again another service private session on the same court 1 and another employee giovani it allowed to book the same time from 7am till 8am by that i have now 2 booking same date on same court
The booking of the same timeslot (double booking) is possible if you have a maximum capacity of service set to 2 or above and the option "Allow booking below minimum capacity" is enabled.
If this is disabled, your front-end customers won't be able to submit a booking unless they fill in the minimum service capacity, but once they book for any capacity above the minimum, the time slot will become unavailable for booking for others. If enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
In your case, most probably, both employees are assigned to the same service, so they can be assigned each to the same service until the maximum capacity is reached.
Im facing an issue of double booking
i have 2 courts and 2 employee. first i booked on 1-3-2024 court rental service fro 1 hour an i choosed emplyee cour rent from 7am to 8am than i booked again another service private session on the same court 1 and another employee giovani it allowed to book the same time from 7am till 8am by that i have now 2 booking same date on same court
how to configure to avoid such double booking
Hello Samir,
Thanks for reaching out to us.
The booking of the same timeslot (double booking) is possible if you have a maximum capacity of service set to 2 or above and the option "Allow booking below minimum capacity" is enabled.
If this is disabled, your front-end customers won't be able to submit a booking unless they fill in the minimum service capacity, but once they book for any capacity above the minimum, the time slot will become unavailable for booking for others. If enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
In your case, most probably, both employees are assigned to the same service, so they can be assigned each to the same service until the maximum capacity is reached.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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