There is an issue with the synchronisation of Google Calendar.
When my customer want to book through my website, some time slot from my google calendar are not block to him, he can select them anyway (during time slot selection step).
Then he get an error message at the end of the process of booking (after he indicated the payment method and entered all the data to pay), indicate him : "The time slot is not available". I would like to avoid the customer to select unavailable time slot from my google calendar.
Time slot for two next weeks seems to not be impacted (the last attempt I did is for a booking on 15/03 please check the attached message).
If you have any question please don't hesitate to contact me.
Yes, this is most likely the solution you need to set it to 2500 just in case we will mention 2 more things
1. You have option Remove Google Calendar Busy Slots in Google Settings in Amelia plugin. When you enable this option it will be removed the busy slots in your employees’ Google Calendars from their work schedules in Amelia. When enabled, time slots from the Amelia Calendar will be removed whenever there is an event in the Google Calendar.
2. In order for these slots to be removed the events in Google Calendar must be set as Busy.
3. You saw this already but we will sent is here also just in case In settings/inetgrations you gave option called maximum number of events returned to 2500 please make sure that is set like this
And make sure to purge the cache.
This should help.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
There is an issue with the synchronisation of Google Calendar.
When my customer want to book through my website, some time slot from my google calendar are not block to him, he can select them anyway (during time slot selection step).
Then he get an error message at the end of the process of booking (after he indicated the payment method and entered all the data to pay), indicate him : "The time slot is not available". I would like to avoid the customer to select unavailable time slot from my google calendar.
Time slot for two next weeks seems to not be impacted (the last attempt I did is for a booking on 15/03 please check the attached message).
If you have any question please don't hesitate to contact me.
Attached files: temp.png
Hello !
I checked other public ticket and I found it is due to the maximum of events returned.
I think it should be ok now ! Thanks
Hello there,
Thank you for reaching out to us.
Yes, this is most likely the solution you need to set it to 2500 just in case we will mention 2 more things
1. You have option Remove Google Calendar Busy Slots in Google Settings in Amelia plugin. When you enable this option it will be removed the busy slots in your employees’ Google Calendars from their work schedules in Amelia. When enabled, time slots from the Amelia Calendar will be removed whenever there is an event in the Google Calendar.
You can read more in our documentation about Configuring Google Calendar in the Amelia WordPress Booking Plugin.
2. In order for these slots to be removed the events in Google Calendar must be set as Busy.
3. You saw this already but we will sent is here also just in case In settings/inetgrations you gave option called maximum number of events returned to 2500 please make sure that is set like this
And make sure to purge the cache.
This should help.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables