I was trying to register someone for an event. I got to the end and when I tried to submit, I got an error saying "Email already exists with different name. Please check your name." I looked, and there is no wordpress user, Amelia Customer or otherwise, with that email address.
Now, there used to be a wordpress user with that email address, but they were deleted. I don't recall what name was entered. I created it for testing purposes, and I apparently didn't use my own name.
I also tried recreating that user with the email address and my name, but still got the same error message at the end of registering for a event even though the email and name matches the Amelia Customer wordpress user that I just created.
When Amelia shows this then this user exist somewhere. If you can not find this user on your site then you need to find it in your database please try this in wp_Amelia_users column. Also please not that this column can contain some other prefix then wp but you will Amelia users and you can check there.
I was trying to register someone for an event. I got to the end and when I tried to submit, I got an error saying "Email already exists with different name. Please check your name." I looked, and there is no wordpress user, Amelia Customer or otherwise, with that email address.
Now, there used to be a wordpress user with that email address, but they were deleted. I don't recall what name was entered. I created it for testing purposes, and I apparently didn't use my own name.
I also tried recreating that user with the email address and my name, but still got the same error message at the end of registering for a event even though the email and name matches the Amelia Customer wordpress user that I just created.
Attached files: Screenshot 2024-02-28 at 11.05.45 AM.png
Hello there,
Thank you for reaching out to us.
When Amelia shows this then this user exist somewhere. If you can not find this user on your site then you need to find it in your database please try this in wp_Amelia_users column. Also please not that this column can contain some other prefix then wp but you will Amelia users and you can check there.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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