Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi. After upgrading WpDataTables to version 6.2, my search table doesn't work anymore.
Here is the error caught via the browser console :
Uncaught TypeError: Cannot read properties of undefined (reading 'aoColumns')
Hi Quentin,
Can you please first update the Plugin to this latest version 6.2.1 we released to day with the latest fixes?
Then purge all cache of the Site and refresh the Page with the issue;
Check how the Table is working after that;
If the issue stays the same ;
Please provide me a temporary WP-admin (administrator) user for your website where this happens,
as well as FTP credentials and access to the database ( either link with credentials for PHPmyAdmin, or access to Hosting Panel),
so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just set the reply to PRIVATE so nobody can see them except us.
And point us to the table ID, please.
Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Milos,
After upgrading to version 6.2.1, the problem seems to be resolved.
Thank you.