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  Public Ticket #3594043
unkown table type
Closed

Comments

  • Jan started the conversation

    Can not open the tables

    "You are trying to load a table of an unknown type. You have probably not activated the add-on that is required to use this table type"

    it worked for years :(

    regards
    Jan

  •  1,896
    Miloš replied

    Hello.

    This error usually happens if you used an add-on to create a table, for example if you had an integration with a Form Plugin;

     or if you previously had our Premium Version of wpDataTables which has some additional table types that are not available in free/Lite Version, and then if you removed or deactivated that add-on on your site;

     or if you somehow downgraded from Premium to Lite, and have a table which is not available in Lite - then you would get this error. 

    -

    1. I recommend to first check if you might have somehow 'downgraded' from Premium wpDataTables to Lite :

    If you don't see the Activation Tab in the main plugin settings, it means that you have the Lite plugin version installed.

    -

    Please follow the steps explained here

    it is a step-by-step explanation of how you can safely remove the Lite version and install + activate the Full version.


    2. If you already have the Full latest version 6.2.1 installed;

    check what is the Table type and did you use an Add-on on this table?


    For example, if you used Master-Details feature, and if the Master-Details add-on somehow got disabled on your Site;

    Please check do you have the latest Add-on version installed.

    You can check all the latest version numbers on this ChangeLog Page, just change between the tabs on top to see it for Add-ons, too.

    8209810886.png

    If an auto-update is not offered, and you see you got an old version;

    The same process for Add-ons is as if you update a Plugin.

    You can see our Guide here : Updating the plugin to the latest version.


    Let me know if that helps.smile.png


    Kind Regards, 

    Miloš Jovanović
    [email protected]

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