Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi there,
Automatic updating not available.
See the message below:
A new version of wpDataTables is available. See information about version 6.2. Automatic updating of this plugin is not possible.
Please let me know what the solution to resolve the issue.
Hello,
in regards to updating your plugin, the most important step is to check this option;
In the main plugin settings/'Prevent deleting tables in database'.
When you have that enabled, it means that all your tables, settings and charts will remain safe in your WordPress Database, so you can safely update the plugin.
If you activated the purchase code in wpDataTables Settings/Activation, the update should be offered in the Plugins section. On some WordPress installations, you need to deactivate the plugin first in order to see the update offered, so please try that.
If that doesn't work, try going through Dashboard/Updates.
See if you can update the plugin through there, and if that doesn't work either, you can follow the manual update procedures from this Guide :
Updating the plugin to the latest version
Let me know how it goes.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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