As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
The product is bought and activated. On the "activation" tab of settings, it even gives the option to "deactivate". However! Any setting that relies on paid version shows a lock symbol and says "upgrade" Unable to use plugin in this state. Please see screenshots attached. Using version 7.4.1
Attached files: Screen Shot 2024-02-26 at 5.26.03 PM.png
Screen Shot 2024-02-26 at 5.25.52 PM.png
Hello Alex,
Thanks for reaching out to us.
You need to delete Amelia from the plugins section and install the downloaded one (pro). After you install the license, you need to enter the purchase code then and Amelia will recognize the license and domain.
Let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables