When I make a booking from an existing package, I can select Bring 2 other people with me but it does not deduce the right number.
So my package has 10 sessions, if a user books a session and says bring 3 people with me the remaining number of sessions at the end is 9, it should be 7.
No this is not a bug and you are not booking an appointment from packages.
Let us explain. When you book appointments from packages you can not bring anyone with you and this option does not show.
The only way to book an appointment from a package is fro a customer panel or you can dot that fro your customer on the back end but in any case you do not have option to bring someone to an appointment when you book part of the package.
It look like you are booking regular appointment and for that reason it does not decrease the the number of appointments.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Hello,
When I make a booking from an existing package, I can select Bring 2 other people with me but it does not deduce the right number.
So my package has 10 sessions, if a user books a session and says bring 3 people with me the remaining number of sessions at the end is 9, it should be 7.
Is this a bug and how can it be fixed?
Thanks
Hello there,
Thank you for reaching out to us.
No this is not a bug and you are not booking an appointment from packages.
Let us explain. When you book appointments from packages you can not bring anyone with you and this option does not show.
The only way to book an appointment from a package is fro a customer panel or you can dot that fro your customer on the back end but in any case you do not have option to bring someone to an appointment when you book part of the package.
It look like you are booking regular appointment and for that reason it does not decrease the the number of appointments.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
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