"Package not deducting the correct number of people" (#3593210) / TMS-Plugins

Comments

1
Jad Aouad started the conversation
February 26, 2024 at 4:56pm
Hello,
When I make a booking from an existing package, I can select Bring 2 other people with me but it does not deduce the right number.
So my package has 10 sessions, if a user books a session and says bring 3 people with me the remaining number of sessions at the end is 9, it should be 7.
Is this a bug and how can it be fixed?
Thanks
1,707
Marko replied
February 28, 2024 at 6:34am
Hello there,

Thank you for reaching out to us.
No this is not a bug and you are not booking an appointment from packages.
Let us explain. When you book appointments from packages you can not bring anyone with you and this option does not show.
The only way to book an appointment from a package is fro a customer panel or you can dot that fro your customer on the back end but in any case you do not have option to bring someone to an appointment when you book part of the package.
It look like you are booking regular appointment and for that reason it does not decrease the the number of appointments.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead.

Kind Regards,

Marko Davidovic [email protected]

Rate my support

Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

You can try wpDataTables add-ons before purchasing on these sandbox sites:

Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables