We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Just curious if you have tried in past, or may be considering integration with Microsoft Teams, for Virtual Meetings (per mtg dynamic link) integration?
I see you have Google Meet and Zoom.
While I could use my default static link, I'd rather not as a prior customer could attempt to call me on that. I'd prefer the links expire after each call.
This would be so incredibly helpful and much appreciated. 🙏🏽
Thank you for the Outlook Employee Calendar integration - was a key part of my decision to buy, since my tech stack is primarily Microsoft 365.
Hello there,
Thank you for reaching out to us.
Yes, we are considering integration with Microsoft Teams for a while but it is not that easily to create and implement this in Amelia. We plan to implement this in the future but we do not have eta at this time for this integration.
How exactly will it work we can not say. For Google and Zoom link there is new appointment link for each booking but if a customer tries to call after the meet is over for now we can not influence this.
In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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