As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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I have purchased Amelia Standard and realized we need whatsapp too. So I want to upgrade to pro. But the upgrade is more expensive than buying the Amelia Pro.
Do I need to return Amelia and buy Amelia pro
Hello vivek p,
Thank for reaching out to us.
You can choose, either to upgrade or buy a new license from our website and then provide both purchase codes here so i can forward them to the management for a refund.
You can write purchase codes here, just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
So this is the issue:
If I upgrade, the total comes to Rs.12,000 or so
If I buy a new license, then it comes to Rs.11,000. (Adifference of 1000 because you dont give your 30% off ) on your upgrades.
Can you get a coupon/discount code so that, upgrading will cost me the same as buying a (discounted Pro license - discounted my std. license fee). This will save the headache of getting a refund etc.
Hello vivek p,
Unfortunatelly, we don't have the coupon/discount code for upgrading, that is why i recommended buying the new license and we will provide the refund. It usually takes 5 - 7 business days for the funds to be processed to account.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Helo vivek,
I've already spoken with Uros, he will proceed with the discount and respond to the other ticket. You should have the discount soon.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables